Tuesday 19 March 2013

Woman from Arlington VS Honda

This woman made Honda recall thousand of their products

Consumer has a right and producer has responsibility to keep their product quality. Based of that statement, this women submit petition for Honda to Recall their car units because there is failure in the brake system. The result is Honda has to recall 250,000 car units.

Carrie Carvalho from Arlington made a bold move to ensure her right in United States. She has Pilot Honda which produced in 2005 and having failure in the brake system. The brake system of her car often brake itself without she stepped the pedal brake.

Carrie not submit a complain to Honda but she submit a complain (formal petition) to the National Highway Traffic Safety Administration (NHTSA), explaining that she has defective car. NHTSA recently got many complain about this failure then they made an investigation in October and the result is Honda has to Recall their product.

The brake failure is happened because Vehicle Stability Assist features has problem in electric capacitor during the manufacture process. Honda recall their products in United States such as Honda Pilot (101,000 units), Acura MDX (60,000 Units), Acura RLS (21,000 units). The total of recall products is around 250,000 units in the world.

Honda US spokesman, Chris Martin said that this recall made not because petition from Carrie but they got many complaint from the customer then they made an investigation. 

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